Privacy policy

Privacy Policy

This Privacy Policy describes how groovy-moves.co (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

If you have any questions, need more information about our privacy practices, or wish to make a complaint, please contact us at:

📧 support@groovymoves.co

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that identifies, relates to, or could reasonably be linked to an individual.

Device Information

Purpose:
To load the Site accurately, maintain security, and perform analytics to improve our services.

Source:
Automatically collected through cookies, log files, pixels, tags, or similar technologies.

Shared with:
Our e-commerce platform provider, Shopify.

Examples:
Web browser type, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.

Order Information

Purpose:
To process payments, fulfill orders, arrange shipping, provide confirmations, communicate with you, screen for fraud, and comply with legal obligations.

Source:
Collected directly from you.

Shared with:
Shopify and payment processors.

Examples:
Name, billing and shipping address, payment details, email address, and phone number.

Customer Support Information

Purpose:
To provide assistance and respond to inquiries.

Source:
Collected directly from you.

Examples:
Name, email address, order details, and communication history.

Sharing Personal Information

We share your personal information with service providers to help operate our business and fulfill orders, including:

  • Shopify (storefront, payments, and order processing)

  • Shipping and logistics partners

  • Analytics and advertising partners

We may also share personal information to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests or subpoenas

  • Protect our rights and prevent fraud

Behavioural Advertising

We use your personal information to provide targeted advertising and marketing communications we believe may be of interest to you.

This includes the use of:

  • Google Analytics to understand how customers use the Site

  • Advertising tools provided by Meta (Facebook), Google, and other partners

  • Shopify Audiences to help reach customers who may be interested in our products

You can learn more about how targeted advertising works at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opting Out of Targeted Advertising

You can opt out via:

You can also use the Digital Advertising Alliance opt-out tool:
https://optout.aboutads.info/

Using Personal Information

We use your personal information to:

  • Provide and fulfill products and services

  • Process payments and shipments

  • Communicate with you

  • Improve our Site and offerings

  • Send marketing communications (where permitted)

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests that do not override your rights

Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes, unless you request deletion.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect on you.

Shopify may use limited automated processes to prevent fraud, such as temporary blocking of IP addresses or payment methods associated with suspicious activity.

Selling Personal Information (CCPA)

We do not sell personal information as defined under the California Consumer Privacy Act (CCPA).

Your Rights

GDPR (EEA Residents)

You have the right to access, correct, update, or request deletion of your personal information.
To exercise these rights, contact us at support@groovymoves.co.

Your information may be processed outside Europe, including in Canada and the United States, in accordance with GDPR safeguards.

CCPA (California Residents)

You have the right to:

  • Request access to your personal information

  • Request deletion or correction

  • Opt out of certain data uses

To exercise these rights, contact us at support@groovymoves.co.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and support essential site functionality.

Cookies may be session-based or persistent and can remain on your device for varying durations.

You can manage or disable cookies through your browser settings. Please note that blocking cookies may impact site functionality.

For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies

Do Not Track

Because there is no consistent industry standard for “Do Not Track” signals, we do not alter our data practices in response to them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Complaints

If you have a complaint, please contact us at support@groovymoves.co.

If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

Last updated: January 2026